New York City 311 complaint
Bed Bug Information or Complaint
Get information about bed bugs. Report that there are bugs in a residence, hotel, day care center, or subway.
Blocked Sidewalk or Street Complaint
Report a blocked sidewalk or street.
Bridge Information or Complaint
Get information or make a complaint about a bridge.
Building Construction Complaint
Report a building construction violation.
Request a hearing to fight a parking ticket, or appeal a hearing if you were found guilty.
Fire Hydrant Leaking or Running
Report a fire hydrant that is leaking, running, or running full.
Illegal Building Conversion or Occupancy Complaint
Report illegal conversion or alteration of a building.
Report an illegally parked vehicle.
Landlord Maintenance Complaint
Report a problem with the maintenance of a residential building. Get a copy of a past complaint.
Noise from Large Party or Large Crowd
Report of a large, loud party that has potential for danger.
Report a noisy neighbor.
Report noise from the street or sidewalk, including traffic.
Pothole or Other Street Surface Complaint
Report a pothole or other condition making the roadway uneven, such as a cave-in, defective manhole, or street hardware problem.
Report rats, mice, or conditions that might attract them.
Sewer Backup Information or Complaint
Learn about cleaning up after a flood or report a sewer backup.
Street Light Request or Complaint
Request street light repair, installation or relocation.
Report a sign that is broken, defaced, incorrect, dangling, or missing.
Report no water, no hot water, only scalding hot water, or poor water quality or pressure.
Make a complaint about a yellow taxi driver's rudeness, unsafe driving, or refusal to comply with a request, or a problem with vehicle maintenance.
Report an abandoned vehicle on public or private property.
Access-A-Ride Information or Complaint
Get information about paratransit transportation for people with disabilities or make a complaint about Access-A-Ride.
Report an alarm going off.
Bag of Garbage or Loose Debris in Street Complaint
Report a stray bag of garbage or loose debris in a driving or biking lane of a street.
Car Service, Limousine, or Ambulette Complaint
Make a complaint about a car service company's driver, vehicle, service, or office staff.
Report a storm drain that is missing its cover, clogged, sunken, raised, damaged, or defective.
Information on State program offering air conditioners for people with a medical condition.
Report a curb that is damaged, painted, or illegally cut for a driveway.
Report a dead animal on public property or get information about dead animal disposal.
Department of Motor Vehicles Information or Complaint
Get information about Department of Motor Vehicles office locations and hours. Make a complaint about an office or employee.
Dirty Sidewalk or Gutter Complaint
Report that a sidewalk or gutter, including 18 inches into the street, is unclean.
Report of an unclean or untidy yard, alley, or court that is visible from the street.
Report a hydrant that is damaged, missing, or being used inappropriately.
Report the illegal use or sale of fireworks.
Food Safety Complaint and Information
Report unsanitary conditions where food is sold.
Hazardous Location or Situation
Report a situation with potential for immediate danger to life and/or property.
Report that a building is underheated or overheated.
Report conditions making the roadway uneven, such as potholes, defective manholes and other utility hardware issues. Request highway resurfacing.
Report a person selling or keeping a wild or illegal animal as a pet.
Report the dumping of large amounts of trash.
Report chronic littering of small amounts of trash and debris.
Missed Garbage or Recycling Collection Complaint
Report that garbage or recycling was not collected on the scheduled day.
Get information about mold or report mold in a building.
Report noise from inside a club or bar.
Report noise from a barking dog.
Report noise from a helicopter.
Report music from an ice cream truck.
Report noise other than an alarm from a store or commercial location.
Report a park or park facility in need of cleaning or repair.
Parking Meter Information or Complaint
Get information or make a request about a Muni-Meter. Report a problem with a Muni-Meter.
Report a power outage or blackout to Con Edison or Long Island Power Authority (LIPA).
Red Light Camera Information or Complaint
Get information about red light cameras, make a request or complaint, or pay or fight a red light camera violation.
Sidewalk Information or Complaint
Get information about sidewalk maintenance or report a sidewalk condition.
Staten Island Ferry Information or Complaint
Get information, make a complaint, or report an item lost or found on the Staten Island Ferry.
Report the destruction of a tree on a street or in a park.
Tunnel Information or Complaint
Get information or make a complaint about a tunnel.
Vehicle Blocking Driveway Complaint
Report a driveway blocked by a vehicle.
Report water leaking into a public area or basement.
Report a maintenance problem in a 7A building.
Administration for Children's Services Case Status or Complaint
Check the status of an open child welfare case with the Administration for Children's Services (ACS).
After School Program Information or Complaint
Get information about free educational or recreational activities for kids, find an after school program, or make a complaint about a program.
Report animal abuse or cruelty.
Report that an animal bit a person.
Report asbestos that is exposed or disturbed.
Bar or Club Operating After Hours Complaint
Report a bar or club operating after hours.
Beach, Pool, or Sauna Complaint
Report an unsanitary condition, missing or broken safety equipment, or improper maintenance at a beach, pool, or sauna.
Make a complaint about a property owner who does not remove bees or wasps from their property.
Bicycle Chained to Public Property
Report a bike chained to public property.
Biking, Rollerblading, or Skating Complaint
Report a problem caused by people biking, riding motorized scooters, rollerblading, or skating.
Bottle Refund Information and Complaint
Get information about the bottle and can refund law or make a complaint about a store not accepting a container.
Bus Stop Shelter Request or Complaint
Report a problem with a bus shelter. Request a new bus stop shelter or relocation of an existing shelter.
Business History and Complaint Information
Get information about business history and complaints against businesses.
Get information or make a complaint about a summer, day, or overnight camp.
Report a car accident.
Make a consumer complaint against a business that sells new or used cars.
Report possible child abuse or neglect.
Clogged or Blocked Culvert Complaint
Report a drain underneath a road that requires cleaning or is blocked.
Send a comment or opinion to the Mayor.
Construction Site Sign Information or Complaint
Learn about construction site sign requirements or report improper signage.
Dead Bird Information or Complaint
Get information about disposing of a dead bird or report a dead bird.
Department of Housing Preservation and Development Residential Building Complaint
Report a maintenance problem in a building that is owned or managed by the Department of Housing Preservation and Development.
Report a disorderly person or group creating a hazard or nuisance.
Report property that is unclean due to animal waste.
Report underage drinking or drinking outdoors, in parked cars, or unlicensed establishments.
Report illegal drug use or sale.
Report a dumpster overflowing with garbage or construction debris.
Report a dangerous or hazardous traffic situation, including debris on a highway.
Report that a fence is missing, damaged, not secured, or does not comply with regulations.
Report a potential fire hazard.
Report unwanted posters, advertisements, handbills, signs, menus, or stickers on public property, private property, or vehicles.
Report food poisoning.
Foul Odor from Unknown Source Complaint
Report a foul odor coming from an unknown source.
Garage or Parking Lot Complaint
Make a complaint about a privately owned garage or parking lot.
Report a gas-related emergency or dangerous condition.
Make a complaint about a gas station.
Report graffiti.
Graffiti Report from Building Owner
Report graffiti on a building you own.
Home Care Information or Complaint
Request home attendant services for seniors and for Medicaid-eligible children and adults.
Make a complaint about a hospital or clinic.
Identity Theft Information or Complaint
Get information about how to prevent identity theft or report identity theft.
Report an eviction or lockout by someone other than a City Marshal or Sheriff.
Report bad indoor air quality or odor.
Job Center or Food Stamp Center Complaint
Make a complaint about service or staff at a Job Center or Food Stamp Center.
Lead Paint Information or Complaint
Get information about removing lead paint. Report lead paint or peeling paint in a residential building.
Litter Basket Request or Complaint
Request a public litter basket, report an overflowing or misused basket, donate litter baskets, or adopt a basket.
Report garbage placed for pickup that has not been properly secured.
Report a shifted, noisy, or slippery steel plate on a street or highway.
NYCHA Pet Policy Information or Non-Compliance Complaint
Get information about NYCHA's pet policy and how to file a non-compliance complaint.
Report a problem with a sidewalk newsrack.
No Electricity in Apartment Complaint
Report not having any electricity in an apartment building.
Noise from Air Conditioner or Ventilation Equipment
Report noise from an air conditioner, ventilation equipment, or exhaust device.
Report noise from a garbage truck.
Report noise from inside a house of worship.
Report noise coming from a park.
Report noise from a vehicle, including horn honking, engine idling, and loud music.
Outdoor Electric System Complaint
Report faulty Con Edison equipment, including dangling or corroded power lines or "hot spots."
Overgrown Grass or Weeds Complaint
Report overgrown grass or weeds on highways, traffic islands, or medians.
Pigeon Droppings or Odor Complaint
Report pigeon waste or odor.
Pre-Kindergarten (UPK) Information or Complaint
Get information about Pre-Kindergarten or make a complaint about a facility or worker.
Private Ferry Service Information or Complaint
Get schedules and routes or make a complaint about the New York Water Taxi, New York Waterway, or Seastreak.
Public Housing Information or Complaint
Get information or make a complaint about public housing.
Public Housing Maintenance Complaint
Report a maintenance problem in a New York City Housing Authority building.
Report a problem with a public school or employee.
Make a complaint about a public utility company.
Report reckless or dangerous driving in progress.
Recycling or Trash Bin Storage Complaint
Report of a garbage or recycling container in the wrong place or left out at the wrong time.
Rent Security Interest Information or Complaint
Get information or make a complaint about rent security interest.
Restaurant Letter Grading Complaint
Complaint about a missing, fake or incorrect food establishment letter grade.
Report a smell coming from a restaurant.
Make a complaint about a store that commits fraud or uses deceptive practices.
Report a merchant charging the wrong amount of sales tax.
Report of a damaged sewer line.
Report a sidewalk that has collapsed.
Sign Blocked by Tree Complaint
Report a tree that is covering a street or highway sign from view.
Smoking Information or Complaint
Learn about smoking laws or report smoking where it is not allowed.
Speed Reducer Request or Complaint
Request that the City install, repair, or remove a speed hump in the street.
Report standing water at an outdoor location.
Report stolen property.
Store Door Open While Air Conditioner Running
Make a complaint about chain stores that leave their doors open while the air conditioner or central cooling system is on.
Report a problem with a street vendor or peddler.
Street or Highway Line Marking Request or Complaint
Report a problem with street or highway traffic line markings. Request a new street crosswalk. Get information about pre-construction pavement markings.
Tax Preparation Guide or Complaint
Get information about your rights when working with a tax preparer, or make a complaint about a person offering tax preparation services.
Report a problem with a tow truck company or driver.
Traffic Trend Information or Complaint
Get information or make a complaint about traffic patterns or trends.
Report the use of another person's trash bin or placement of trash in front of another location.
Unfair Labor Practice Complaint
Report a violation of a labor law.
Report an unleashed dog.
Report litter or a missing fence on a vacant lot.
Vacate Order Information or Complaint
Get information about a vacate order or report failure to vacate.
Report a possible water main break.
Report the use of too much water.
Wild, Stray, or Injured Animal in a Park
Report a wild, stray, or injured animal in a park.